orthotics specialists

customizing orthotics to fit your life

ORTHOTICS Frequently Asked Questions

Instead of guessing which heel insert or foot pad works best for you, get custom-made orthotics.

Expert podiatrists of Next Step Foot & Ankle Clinic, located at two convenient San Antonio-area offices in Pleasanton and Universal City, Texas, provide you with tailor-made inserts to get you walking and moving comfortably.

Orthotics are custom-made inserts and insoles for your shoes. They come in all sizes and shapes for men, women, and children. Your podiatrist explains how orthotics correct and prevent foot and ankle ailments.

Orthotics are used for increasing strength and preventing diabetic foot ulcers. They also treat injuries and abnormalities like:

  • Flat feet
  • Plantar fasciitis
  • High arches
  • Tendonitis
  • Shin splints
  • Calluses and corns
  • Bunions
  • Hammertoes
  • Lower back pain
  • Arthritis
  • Heel pain

 Next Step Foot & Ankle Clinic has a large assortment of orthotics available in their offices, and are open from 9AM-4PM. No appointment is necessary for shopping for orthotic devices during business hours.

With your doctor’s assessment at the ready, you can shop with confidence knowing you’re getting exactly what the doctor ordered.


Your doctor at Next Step Foot & Ankle Clinic recommends an orthotic for you if you need it. Ensuring you have the correct orthotic is as important as wearing orthotics. Because your feet are unique, you need a unique support system. Some orthotic devices include:

  • Ankle braces
  • Heel inserts
  • Shoe insoles
  • Shin braces
  • Toe pads

The knowledgeable podiatrists dedicate their time to your personal treatment plan. They know you need high-quality products for the best treatment to feel and move your best. 

Depending upon your health goals and needs, your podiatrist explains whether you’ll always need orthotics or if they are temporary. Most orthotics help you gain strength and usability of your foot. The stronger your foot becomes, the less you’ll need to wear your orthotic.

After the recommended amount of time, your foot becomes strong enough to stop wearing orthotics. However, if you have high arches or flat feet, you are more likely to wear orthotics long term.

Custom orthotics or over the counter arch supports are excellent tools in battling heel and foot pain.

It’s important to know which is right for you, and Dr. Silvester at the Next Step Foot and Ankle Clinic, discusses the differences between them below.

Dr. Silvester talks to you a little bit about arch supports and orthotics and helps you make a wise decision and not make any mistakes when it comes to getting the right things that help your feet.

The FitStation by Hp may be helpful for these painful conditions:

  • Heel Pain / Heel Spurs
  • Metatarsalgia
  • Knee Pain
  • Plantar Fasciitis
  • Painful Bunions
  • Shin Splints
  • Nerve Pain

…and more

Live your most comfortable life!

For a professional consultation about how orthotics can help you live your most comfortable life, book an appointment online or call us today!

Request Appointment >

quick links:

Advanced technology based on your body & the way it moves

Orthotics Specialist

custom 3d Orthotics


  • 3D Foot Scan Accurate to Within 1/2 a Millimeter
  • Measures Pressure Points & Stress Points at rest and when walking
  • Provides Balance, Asymmetry, Foot Function and Overload Assessment


Thousands of data points, specific to the one and only you!

With thousands of data points collected, your Fitstation ID provides your doctor with very detailed dynamic (also called kinetic) and static information about your feet and ankles. 

This precise biometric profile is yours and yours alone, and you can use it across brands and retailers to get your perfect fit.



First, the FitStation by HP scans your foot & ankle, capturing the shape and volume to determine shoe size and other footwear or gear attributes.



Second, the FitStation by HP will capture your gait pattern (manner in which you walk). This defines the movement of your body and it helps determine footwear attributes like density and torsion.

Orthotics are covered by MOST commercial insurance providers.

See if we accept yours here >

choose us?

Why choose us for your orthotics?

(hover mouse over to learn more)

Click the video to hear from Dr. Silvester direct on why we provide the best options for your custom orthotics. Let us help you!


Call us direct at 210-375-3318.

Fill out our quick Appointment Request

Click the CHAT button on the bottom right.