Patient Account Manager and Surgical Coordinator
Next Step Foot & Ankle Clinic
13525 Centerbrook Suite 104 Universal City, TX 78148
Vanessa is a Certified Podiatric Medical Assistant, accredited by the American Society of Podiatric Medical Assistants. She has been with Dr. Silvester for almost 10 years, and is well-versed in patient care. She is a certified Podiatric X-Ray Technician, and is trained to do Medical Histories, Vascular Exams, Nerve Testing, Wound Vac Application, XRay Tech Duties, Orthotics Casting, Diabetic Shoe Fitting & Dispensing, Surgical Assistance, Laser Therapy, Neurogenx and MicroVas Therapy.
Recently Vanessa took on the new role of Patient Account Manager. She is responsible for managing all aspects of patient accounts including billing and insurance verifications. She conducts herself by adhering to the highest standards of ethical and moral conduct.
Vanessa is also our Surgical Coordinator, so if you have questions about surgery scheduling, need help with understanding your insurance surgical benefits, or have questions during recovery, Vanessa can help.
Vanessa is compassionate and kind, and as our longest-employed Team Member, if you have a question, Vanessa is able and willing to help!